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Almost 90% of companies investing in digitalization show rapid efficiency gains – but for smaller companies with fewer financial and human resources, it can be difficult to implement.

Cécile Jabaudon is director of My Innovation Centre (MIC) Brussels, a not-for-profit organisation born from a public-private partnership linking Microsoft and the Brussels Region. She says that SME owners don’t always understand the opportunities that digitization offers. Now, MIC Brussels has chosen to focus on SMEs by providing them with support in their digitization process – potentially representing 132,000 Brussels SMEs.

“Our message to companies who haven’t begun their digital transformation is that it’s time to get started and that we’re here to help them understand how,” explains Jabaudon.

The new MIC Brussels action plan is based on three pillars: training, digitization and innovation. “One of the main innovations is that we will spend more time with SMEs to raise awareness among all those who work there. Today, digital and tech are not limited to developers. This concerns many more people.”

SMEs can contact MIC to organise free sessions for all their staff on topics
such as the cloud, teleworking, artificial intelligence and cybersecurity.